On the phone, capture works with no signal: voice notes, photos, readings, checklists and the walked boundary save as you go and upload when you reconnect. Download offline maps before you leave coverage.
Every capture keeps its time and GPS point. The captures list on the visit shows each voice note, photo and typed note and whether it has synced, so you can see what is still waiting before you leave the yard. Readings and checklist answers save the same way. A draft already downloaded to the phone can be read, edited and signed with no signal, and sending it waits for a connection.
Transcription, drafting and sending are connected steps. A recording made in a dead zone needs to upload before those steps can use it.
The web app has no offline mode. Plan disconnected field capture on the mobile app and use the browser for the online desk workflow, including visits, reports, places, tasks and Metrics.
Before you leave coverage
Download the offline map areas you need while you still have signal. Open the place you are heading to and check that its name and boundary match the field, so every capture lands in the right spot. Your places and captures sit in an encrypted database on the phone, which is how the app keeps working in a dead zone.
Pick the readings and checklists for the job before you start. Say the unit and the sample, pen or room number with each value, since a map pin shows where you stood and not what you counted. A boundary you walk with no signal saves with the visit, so a new field can be mapped on the first walk.
When the signal comes back
The captures upload on their own once the phone reconnects, and the captures list on the visit marks each one as synced. The transcript and the draft follow from there, and you can open the visit on the phone or in the browser, whichever is closer.
Read the transcript and the readings pulled from it against the recording before you sign. The report’s activity log keeps the captures, every version, the signature, each send and each acknowledgment.
Last checked: November 6, 2026