When you send a report, the email carries it twice: a PDF for reading and a Word file for anyone who wants to quote from it. A grower opens either one on a phone or a computer with the reader already there, so there is nothing of ours to install.
The email also holds a link the grower taps to confirm the report arrived. That confirmation lands in the report’s activity log with their name and the time. It is a receipt, not a signature. The only person who signs the report is its author, with a drawn or typed signature.
The grower reads the report you checked against the recording and photos and then signed. Opening an attachment does not make them a member of your team, and growers and clients never pay to read a report.
Every paid plan can also send a shared link the grower opens in the browser. Without one, each report reaches the grower as its own email with both files attached.
What the recipient receives
The recipient opens the attached files in an ordinary document reader. The send dialog starts with the place’s contact filled in, you can add other addresses, and each person gets their own email. Look over the photos and notes in the report before it goes, since every recipient sees all of it.
The Word file suits a reader who lifts a passage into a landlord letter or a loan file. The signed report stays in PropelMapper as the reference copy. A Word file someone edits on their own computer becomes a separate document, and the signed version in the app does not change.
Checking delivery and access needs
The activity log keeps sending and acknowledgment as two separate rows. The acknowledgment records that the reader confirmed the report reached them. It does not mean they accepted the advice, approved a repair or signed an agreement.
To see a report the way a grower does, open the sample report on a phone and look at the photos, the field map and the sign-off page. Then send one of your own reports to your own address, tap the link in that email and watch the acknowledgment row appear on the report.
When a report asks the grower to decide something, write the decision and its due date into the report before you sign it. The receipt link confirms delivery only, so the grower’s answer reaches you the way it always has.
Last checked: November 6, 2026